FAQ
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  • 1. What Certificate does SEGO have?

    CE for whole light box
    UL for LED Strip and Driver
  • 2. What is the difference for the SEGO price online?

    The price was different for the packing materials:
    WC means: White EPS foam + Carry bag
    BC  means: Black EPP foam + Carry bag
    BW  means: Black EPP foam + Wheeled bag
    The retail price in USA is 20% higher than other place for the reason of the import tarrif.
    White EPS foam is cheaper, but the material is fragile, not good for transportation and tend to cause scrap
    Please ask the local dealer and make clear what version they have.
  • 3. Where can I buy SEGO Lightbox?

    Please check the list in "Where To Buy", find the distributors or dealers nearby to you.
  • 4. What is the Warranty for SEGO Lightbox

    a) Whole set SEGO light box: 12 months from the date of purchase
    b) LED strip and Transformer: 24 months from the date of purchas
    Please download the complete Warranty file from ''Download''
  • 5. How can I check the SEGO samples?

    1. Find the local dealer in the list of "Where To Buy", ask for the samples
    2. We will attend the fair all around the world every year, please contact us to get SEGO booth number and welcome to visit us.
    3. Contact SEGO China directly and ask for the samples
  • 6. How quick can I get SEGO Lightbox?

    From local dealer: within 7days
    Other Channels: 15-40days
  • 7. Can I use the SEGO logo for commercial?

    All the authorized agency, distributors and dealers could use our SEGO logo for commercial, please download the standard file in ''Download''
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CONTACT US

No.6 Fuwang Road,Grand Canal Industry Park,
Renhe,Yuhang, Hangzhou 31107,China 
T:  +86-571-86303777
P:  +86-15990094476 / +86-13777358926
Email:   Sales@sego.com
             Harry@sego.com
             Aileen@sego.com
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